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Company Name

Soffront
Contact Information 45437 WARM SPRINGS BLVD

FREMONT, CA   94539-6104
United States,
(800) 763-3766
Website http://www.soffront.com
Business Description Soffront Software Inc., offers an end-to-end CRM solution spanning sales, marketing and support.
Product Description Soffront CRM offers mid-market companies a complete web-based CRM solution that spans the enterprise with integrated CRM capabilities. Soffront CRM is powerful, flexible and affordable. Soffront CRM is available as a hosted/ASP or as on-premise software.
Products
Soffront CRM Portal
Defect Tracking
Soffront Sales
Soffront CRM
Soffront Marketing
A Web-Based Mid-Market CRM Solution
Complete Customer Service Solutions
Soffront Knowledge Managment
CRM Portal
White Paper
Advanced Internet Marketing with Web-based CRM
This paper discusses how marketing always needs more information, and how CRM systems with the ability to take advantage of the Internet give marketing new ability to collect information directly from customers and sales prospects.
Best Practices for Mid-market CRM
Despite CRM’s traditional history of failures, achieving return on a CRM investment is not out of reach for mid-market companies. Clearly defining the scope and objectives of the projects, planning a phased approach, involving the end users, and keeping a close eye on total cost of ownership are all tickets to CRM success.
CRM Portals: Open Your Doors to Your Customers, Partners and Employees
This white paper provides a basic definition of an Internet portal, and then describes a CRM Portal, a portal that is a component of a CRM system. Different kinds of CRM Portals are discussed in terms of who uses these portals and what are they used for. Typical CRM portals are for a company’s customer, partners, and employees.
Integrating Customer Support, Defect Tracking and Knowledge Management
This paper outlines how companies get best results when they integrate Customer Support and Defect Tracking, and how this reduces costs and increases the speed at which defects can be identified and resolved.
The Secrets of Short-listing CRM Vendors
CRM is not the answer to all of the challenges facing mid-size businesses. And, CRM applications are only the technology enablers of CRM strategies and programs. However, effective, flexible CRM software, built for MSBs can be an effective tool for your business to become more competitive, increase profits and provide better customer service.
View All White Paper for Soffront
Case Study
Excel Switching Reinvents Itself
This case study examines how the Excel Switching Company reinvented itself and implemented more efficient processes using Soffront CRM.
Product Literature
Soffront CRM Components
This paper describes Soffront’s integrated web-based CRM solution, Soffront CRM.
Company Type PUBLIC


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